Sales Support Specialist Customer Service & Call Center - Westfield, IN at Geebo

Sales Support Specialist

Sales Support Specialist Job Category :
Customer Service Requisition Number :
SALES001879 Showing 1 location Job Details Description WHO WE AREAgReliant Genetics is a leader in seed research, production, and quality focused on providing trusted seed solutions that help farmers grow.
Created July 1, 2000 as a joint venture between two of the worlds largest independent seed companies, KWS and Limagrain, AgReliant Genetics is now one of the fastest growing independent seed companies in the industry, ranked as the third largest corn seed company in the U.
S.
, and operates one of the largest research programs in North America.
At AgReliant Genetics we have a unique multi-brand strategy that gives farmers across the U.
Sand in Canada access to our products, regardless of geographical location or operation sizeThrough our seed brands AgriGold, LG Seeds and PRIDE Seeds and our digital ag platform Advantage Acre, AgReliant Genetics demonstrates commitment to our vision by developing meaningful relationships, delivering valuable seed solutions, and providing an excellent customer experience.
OUR CULTURE & OUR PEOPLEAgReliant Genetics is dedicated to fostering a diverse and inclusive workplaceAt every level, our people are an essential part in maintaining our values and furthering our growthWe pursue individuals who demonstrate commitment, excellence, integrity, safety and innovation in their work.
At AgReliant Genetics you have the opportunity to be part of a culture where we value our employees passion and believe in giving people the space to navigate challenges, invent solutions and excel in a rewarding career.
You can learn more about AgReliant Genetics and our brands at agreliantgenetics.
com or by following @AgReliant on Facebook and Twitter.
AgReliant Genetics, LLC is an equal opportunity employerWe value and openly welcome diversity at AgReliantDiversity and inclusion is a key part of our strategy for long-term success.
POSITION
Summary:
The Sales Support Specialist is a key team player in supporting the sales teams efforts to affectively obtain sales growthWithin this role responsibilities include customer account management, alignment of product needs, shipment of product, account balance and settlement along with supporting the sales team in all tactical process alignment.

Essential Functions:
Provide a first-rate customer service experience for the sales organization and customer base Responsible for the coordination of account settlement, product requests and shipment of assigned geographical area Acting as the Sales Support Expert for an assigned Geographical Area Maintain data integrity as it relates to respective assigned accounts Act as system processing support to assure proper application of business operational processes as applied through sales team members Influence account behavior in support of Sales and Operational business plans includinginfluence-to-take in non-optimal scenarios, adopting new processes, tools and systems Focus on continuous improvement that may include the opportunity to become a subject matter expert Responsible for meeting corporate deadlines concerning assigned accounts Communicate and implements brand directives Responsible for maintaining a high level of customer service and professionalism Responsible for projecting a positive image of AgriGold Hybrids, LG Seeds and AgReliant Genetics Other duties as assigned EDUCATION/
Experience:
Bachelor and/or Associates of Science in Business or accounting preferred Previous customer service experience Knowledge of seed industry preferred KNOWLEDE/SKILLS/ABILITIES:
Ability to maintain a high level of customer service and professionalism High Emotional Intelligence coupled with Influencer and problem-solving abilities Ability to work effectively as part of a team Excellent written and verbal communications skills Strong attention to detail Process improvement focused Ability to prioritize tasks meet deadlines Ability to learn multiple computer software programs for data collection and retrieval Proficient in the use of Microsoft Office (Word, Excel, PowerPoint) PHYSICAL DEMANDS:
Ability to work required hours Ability to lift up to 25 pounds Some overnight travel required Qualifications Skills Behaviors :
Motivations :
Education Experience Licenses & Certifications Recommended Skills Account Management Accounting Attention To Detail Business Process Improvement Curiosity Customer Service Apply to this job.
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