Administrative Assistant/Receptionist
Georgia Rheumatology Clinic, PC Georgia Rheumatology Clinic, PC Westfield, IN Westfield, IN Full-time Full-time $15 - $18 an hour $15 - $18 an hour 23 hours ago 23 hours ago 23 hours ago Administrative Assistant/Receptionist To Include But Not Limited To:
The role of this position is to participate in a variety of activities.
Operates multiline telephone system.
Answers incoming calls in a warm and caring manner, determines the purpose of callers, and forwards calls to appropriate personnel for the entire office.
Review faxes for New Patient Referrals, assemble new patient packet to be mailed out.
Schedules appointments for New Patients over the phone.
Transfers calls or takes and delivers accurate messages, according to office policies, when appropriate personnel are unavailable.
Answers questions and provides callers with address, directions, and other information.
Schedules appointments and enters appointment date and time into computerized scheduler and gives patient an appointment card.
Helps to Confirm appointments for the next day's schedule.
Maintains confidentiality of records.
Performs related duties as required.
Inform Management of all aspects of the office operations.
Additional tasks as requested by management.
Qualifications:
High school graduate or equivalent preferred.
Good hygiene.
Friendly demeanor.
Computer knowledge/typing.
Good verbal and written communication.
Good spelling.
Multitasking.
Multi-Line telephone system knowledge.
Prioritizing.
Organization.
Knowledge, Skills and Abilities:
Able to maintain confidentiality.
Able to be friendly, helpful and courteous to patients and on the phone.
Ability to identify specific parts of the medical record and identify where they should be located in the record.
Ability to understand and perform duties of position Able to complete a complex variety of tasks in an organized manner.
Thorough knowledge of policies and procedures relating to position.
Ability to look ahead and monitor the appointment schedule so that booking is adequate and not overbooked.
Able to treat patients and staff with consideration and respect.
Competencies:
Identifies and resolves problems in a timely manner; Manages difficult or emotional patient situations; Responds to patients' requests for service and assistance; Keeps emotions under control; Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Writes clearly and informatively; Able to read and interpret written information.
Contributes to building a positive team spirit; Demonstrates accuracy and thoroughness; Uses time efficiently; Completes work in timely manner; Observes safety and security procedures; Able to deal with frequent change, delays, or unexpected events; Acts responsibly; Is dependable, adaptable and punctual; Is consistently at work and on time; Focuses on solving conflict not blaming; Asks for and offers help when needed; Generates suggestions for improving work.
Office Hours:
Monday 7am-5:
30pm Tuesday 7am-5:
30pm Wednesday 7am-5:
30pm Thursday 7am-5:
30pm Friday (Office Closed) Saturday & Sunday (Office Closed) Job Type:
Full-time
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Health savings account Life insurance Paid time off Vision insurance Schedule:
10 hour shift 4 day work week Ability to commute/relocate:
Westfield, IN 46062:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Health Care:
1
year (Preferred) EMR systems:
1
year (Preferred) Computer skills:
1
year (Preferred) Phone Triage All Calls 1
Year (Mandatory) Work Location:
In person Job Type:
Full-time Pay:
$15.
00 - $18.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance Schedule:
10 hour shift No weekends Ability to commute/relocate:
Westfield, IN 46062:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Customer service:
1 year (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
The role of this position is to participate in a variety of activities.
Operates multiline telephone system.
Answers incoming calls in a warm and caring manner, determines the purpose of callers, and forwards calls to appropriate personnel for the entire office.
Review faxes for New Patient Referrals, assemble new patient packet to be mailed out.
Schedules appointments for New Patients over the phone.
Transfers calls or takes and delivers accurate messages, according to office policies, when appropriate personnel are unavailable.
Answers questions and provides callers with address, directions, and other information.
Schedules appointments and enters appointment date and time into computerized scheduler and gives patient an appointment card.
Helps to Confirm appointments for the next day's schedule.
Maintains confidentiality of records.
Performs related duties as required.
Inform Management of all aspects of the office operations.
Additional tasks as requested by management.
Qualifications:
High school graduate or equivalent preferred.
Good hygiene.
Friendly demeanor.
Computer knowledge/typing.
Good verbal and written communication.
Good spelling.
Multitasking.
Multi-Line telephone system knowledge.
Prioritizing.
Organization.
Knowledge, Skills and Abilities:
Able to maintain confidentiality.
Able to be friendly, helpful and courteous to patients and on the phone.
Ability to identify specific parts of the medical record and identify where they should be located in the record.
Ability to understand and perform duties of position Able to complete a complex variety of tasks in an organized manner.
Thorough knowledge of policies and procedures relating to position.
Ability to look ahead and monitor the appointment schedule so that booking is adequate and not overbooked.
Able to treat patients and staff with consideration and respect.
Competencies:
Identifies and resolves problems in a timely manner; Manages difficult or emotional patient situations; Responds to patients' requests for service and assistance; Keeps emotions under control; Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Writes clearly and informatively; Able to read and interpret written information.
Contributes to building a positive team spirit; Demonstrates accuracy and thoroughness; Uses time efficiently; Completes work in timely manner; Observes safety and security procedures; Able to deal with frequent change, delays, or unexpected events; Acts responsibly; Is dependable, adaptable and punctual; Is consistently at work and on time; Focuses on solving conflict not blaming; Asks for and offers help when needed; Generates suggestions for improving work.
Office Hours:
Monday 7am-5:
30pm Tuesday 7am-5:
30pm Wednesday 7am-5:
30pm Thursday 7am-5:
30pm Friday (Office Closed) Saturday & Sunday (Office Closed) Job Type:
Full-time
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Health savings account Life insurance Paid time off Vision insurance Schedule:
10 hour shift 4 day work week Ability to commute/relocate:
Westfield, IN 46062:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Health Care:
1
year (Preferred) EMR systems:
1
year (Preferred) Computer skills:
1
year (Preferred) Phone Triage All Calls 1
Year (Mandatory) Work Location:
In person Job Type:
Full-time Pay:
$15.
00 - $18.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance Schedule:
10 hour shift No weekends Ability to commute/relocate:
Westfield, IN 46062:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Customer service:
1 year (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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